Welcome to ITS at Yeshiva University

ITS' mission is to assist the Yeshiva University community by providing technology solutions for our faculty, staff, and students in support of teaching, research, and administration.   

The pages of our website provide specific details about ITS operations, how-to documents on numerous IT services, and contact information.

Organizational Structure

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability, Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer. 

The four areas are as follows:

• Academic Services: Technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support. The director is Tom Oleszczuk, Ph.D.
• Networks and Security: University-wide Networks and Security Administration. The director is Mr. Sean Cottman.
• Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, the Student Information System (Banner) and email. The director is Mr. Terry Every.
• Telecommunications: Installation, Repair, Cell phones, Billing. The Director is Mr. Otto Carmelo  

Contact Us 

• If you have any questions or feedback, please contact us at helpdesk@yu.edu 
• To open a ticket online: ITS Help 
• if you have never opened a ticket online, click here: ITS Help Guide